Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
clean
friendly staff
pricey
limited facilities
8.2/10
Great
Rooms
8.8
Location
8.8
Service
9.2
Dining
7.7
Guest reviews
8.2/10
based on 6 review
8.4
8.4/10based on 2621 review
Robert
United Kingdom,
April
2024
9.0/10
The hotel offers stunning park views from the rooms, which are equipped with comfy beds and a convenient kitchenette in our suite. The service was exceptional, providing great, friendly, and professional assistance, along with a variety of amenities like room service, dry cleaning, housekeeping, laundry, and a welcoming drink. The location was ideal, being close to the theatre I had a show booked at and Southbank Parklands, as well as the nearby convention center and train stations for easy access to events like concerts at the Boondall Entertainment Centre. Dining offered healthy options and homemade pies and jams, adding a personal touch to the experience.
Rooms
9.0
Our room with a disabled toilet offered a beautiful park view and the beds were extremely comfortable. The kitchenette in our suite was a convenient addition.
Service
9.0
The service was top-notch, providing great, friendly, and professional assistance. The staff went above and beyond to ensure a pleasant stay.
Location
10.0
The hotel's location was perfect for my needs, being close to the theatre I had a show booked at, Southbank Parklands, and the convention center. Additionally, its proximity to train stations made it highly convenient for attending events at the Boondall Entertainment Centre.
Dining
8.0
The dining experience was delightful, offering healthy options and delicious homemade pies and jams. It added a personal touch to the culinary offerings.
Facilities
9.0
The hotel's facilities were well-maintained and offered everything needed for a comfortable stay, enhancing the overall experience.
Donald
United Kingdom,
March
2024
8.2/10
I had a lovely stay at this hotel. The rooms were comfortable and had a great view, but the price was a bit on the higher side. The service was outstanding, providing friendly and professional assistance throughout my stay. The location was superb, with easy access to the Southbank Parklands and the Brisbane convention center. The dining experience was satisfactory, offering some healthy options, but nothing too extraordinary. Overall, a good value for the money spent.
Rooms
8.0
My room had a beautiful view and a cozy queen bed.
Service
9.0
I received excellent, friendly, and professional service during my stay. They took care of everything I needed.
Location
9.0
The hotel is conveniently located near the Southbank Parklands and the Brisbane convention center, making it easy to explore the area.
Dining
7.0
I enjoyed some of the healthy dining options available, though nothing particularly exceptional. The Indonesian dishes were a nice touch.
Facilities
8.0
The hotel offers a range of facilities including room service, dry cleaning, housekeeping, laundry services, and a welcome drink upon check-in.
Cameron
United Kingdom,
January
2024
8.4/10
The hotel is in a prime location, close to the theatre, galleries, and all South Bank activities, offering Park View rooms with essential equipment for families. The service was excellent, providing professional and friendly assistance with a range of amenities. However, the included dining options were limited, with a highlight on Sicilian pastries. The facilities were well-equipped, and the overall experience offered value for money.
Rooms
9.0
The Park View rooms were comfortable and equipped for families with extra essential equipment like our double pram.
Service
9.0
The service was exceptional, providing great, friendly, and professional assistance with various offerings such as room service, dry cleaning, housekeeping, laundry, and a welcome drink.
Location
9.0
The hotel's location was perfect for easy access to the theatre, galleries, all South Bank activities, and local highlights, making it convenient for exploring the area.
Dining
7.0
The included dining provided healthy options and delightful Sicilian pastries.
Facilities
8.0
The hotel offered excellent facilities to enhance the guest experience.
Harold
United Kingdom,
November
2023
8.4/10
The hotel offers comfortable rooms with a nice view and provided extra essential equipment, like our double pram. The suite with a kitchenette was a great convenience. The service was exceptional, with friendly and professional staff who took care of room service, dry cleaning, housekeeping, laundry, and even offered a welcome drink. The location was ideal for reaching various attractions and venues, such as the theatre and Southbank Parklands. Despite challenges in securing a breakfast booking, the hotel's proximity to South Bank attractions was a plus. The dining experience, including healthy options and fried fish, was satisfactory. The facilities met expectations, providing everything needed for a pleasant stay.
Rooms
9.0
Our room with a nice view was comfortable and well-equipped, perfect for our needs.
Service
9.0
The staff provided exceptional, friendly, and professional service, ensuring a delightful stay.
Location
8.0
The hotel's location was fantastic for accessing the theatre and Southbank Parklands, though breakfast booking challenges occurred.
Dining
8.0
The dining experience, with included healthy options and fried fish, added to our overall satisfaction with the stay.
Facilities
8.0
The hotel's facilities were well-maintained and convenient, enhancing our stay experience.
Dan
United Kingdom,
October
2023
9.0/10
This hotel is a fantastic choice. The rooms are clean and comfortable, with a great view of the park. The staff provides amazing, friendly, and professional service. The location is central, close to many attractions. The dining options are excellent with healthy choices available. Overall, a top-notch experience with good value for money.
Rooms
9.0
My room was equipped with everything I needed, including a comfortable bed and a lovely park view.
Service
10.0
The staff here is outstanding, providing excellent and friendly service.
Location
9.0
The hotel's location is superb, central to many attractions and close to public transportation.
Dining
8.0
The dining experience was fantastic, with healthy options and signature dishes to choose from.
Facilities
9.0
The hotel offers great facilities to ensure a comfortable and enjoyable stay.
John
United Kingdom,
August
2023
8.2/10
I had a wonderful stay at this hotel! The rooms were spacious and comfortable, and the staff provided excellent service. The location was perfect for exploring the Southbank area, and the dining options were delightful. However, the facilities were a bit lacking, and the price was slightly on the higher side.
Rooms
9.0
My room was equipped with all the essential equipment we needed, like our double pram, and the beds were really comfy. The kitchenette in our suite was convenient, and the park view was lovely.
Service
9.0
The staff at the hotel gave us great, friendly, and professional service throughout our stay. They were always ready to assist with anything we needed.
Location
8.0
The hotel is ideally located near the Southbank Parklands and just a short distance from the Brisbane Convention Centre. It's close to the bustling areas but still in a peaceful setting.
Dining
8.0
The dining experience was fantastic with a variety of healthy options included. I particularly enjoyed the scones offered during my stay.
Facilities
7.0
The hotel facilities were decent, but I felt there could have been more options available. However, the overall experience was still enjoyable.